FAQ

Find answers to the most common questions about our products and services

Shipping & Installation:

Do you provide installation in Melbourne?

How soon will my order be delivered and installed in Melbourne?

Can I choose my preferred installation date and time ?

What surfaces can the Melbourne team install on?

Do you remove old fittings in Melbourne?

Hose Features & Specifications:

What makes INKCART hose reels different from other brands?

What hose lengths and sizes are available?

Is the hose reel suitable for all weather conditions?

Can the hose reel be mounted on different surfaces?

Is there a warranty on INKCART hose reels?

FAQ – Clotheslines

What is a retractable clothesline, and how does it work?

Can I install the retractable clothesline myself?

What is the weight limit for the retractable clothesline?

What is the weight limit for the retractable clothesline?

How do I maintain my retractable clothesline?

How do I maintain my retractable clothesline?

Compatibility & Usage:

Can I use INKCART clotheslines in small or indoor spaces?

Installation Locations & Surfaces:

Where can INKCART products be installed?

Can INKCART products be installed on the ground?

What surface preparation is required before installation?

Can INKCART products be moved or reinstalled in a new location?

Portability, Security & Extras:

Are INKCART hose reels or clotheslines portable?

Can I move my INKCART product to a new location later?

Payments & Offers:

What payment methods does INKCART accept?

Can I pay for installation separately from my product purchase?

Warranty & Support

What warranty does INKCART provide?

What does the warranty cover?