Shipping policy

Shipping & Delivery Policy

Last updated: 23 October 2026

At Inkcart, we aim to provide prompt and reliable delivery and installation of our retractable garden hose reels and clotheslines across Melbourne and selected areas of Victoria.

Delivery Timeframes

For eligible Melbourne metropolitan orders, delivery and installation are generally arranged within 2–3 business days, subject to product availability and appointment availability. Delivery times may vary depending on your location and other circumstances.

Delivery Charges

Delivery and installation charges will be displayed on the relevant product page or confirmed before your order is finalised. Additional charges may apply for certain mounting options or special installation requirements, which will be explained before the work proceeds.

Delivery and Installation

Please ensure your property is accessible and the installation area is ready for our installer. We will contact you if any changes to your scheduled appointment are required.

Delays, Damaged or Missing Orders

If your order is delayed, missing or arrives damaged, please contact us so we can investigate and assist you with a suitable resolution.

Australian Consumer Rights

Nothing in this policy excludes or limits your rights under the Australian Consumer Law, including applicable consumer guarantees and remedies.

Inkcart
Website: www.inkcart.com.au
Phone: 1300 012 721

Thank you for choosing Inkcart